Privacy Policy
1. Introduction
At Allvegan (allvegan.my), we are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA Malaysia). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our website or purchase our products.
2. Information We Collect
We may collect the following personal data:
- Full name
- Email address
- Contact number
- Shipping and billing address
- Order and transaction history
- Communications with customer support
Payment information is processed securely by third-party payment providers. Allvegan does not store full debit or credit card details.
3. Purpose of Data Collection
Personal data is collected and used strictly for:
- Processing and fulfilling customer orders
- Shipping and delivery coordination
- Customer service communication
- Website performance and service improvement
- Marketing communication (only with customer consent)
4. Disclosure of Personal Data
We may share personal data only with trusted third parties where necessary, including:
- Courier and logistics partners
- Payment gateway providers
- Website hosting and analytics services
We do not sell, rent, or trade customer personal data.
5. Data Security
Allvegan implements reasonable administrative and technical safeguards to protect personal data. However, no method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.
6. Cookies
Cookies are used to enhance user experience and analyze website performance. Customers may disable cookies through browser settings, though some website features may be affected.
7. Customer Rights
Customers may request to:
- Access personal data
- Correct inaccurate information
- Withdraw marketing consent
Requests can be sent to: allvegan.my@gmail.com
8. Policy Updates
Allvegan reserves the right to amend this Privacy Policy at any time. Updates take effect immediately upon publication on this page.